Since each piece is handmade to order, please allow 4-5 business days for your order to be processed and made before it ships. Shipping times will vary depending on your location, and you will receive a tracking link once your order has been dispatched.
Due to the handmade nature of our products, we do not accept returns or exchanges once an order is placed. Please carefully review your order details before purchasing.
Bikini Bottoms: For hygiene reasons, all bikini bottoms are final sale and cannot be returned or exchanged.
Bikini Tops: Bikini tops may be subject to changes in the returns policy in the future. Please check back for updates.
If your item arrives damaged or defective, please contact us within 7 days of receiving your order, and we’ll help you resolve the issue.
If you need to cancel or make changes to your order, please contact us within 24 hours of placing your order. After this time, we begin processing and making your item, and changes or cancellations may not be possible.
We take great care in ensuring each piece is crafted to perfection. If your order arrives damaged or defective, please reach out to us within 7 days of receiving it. Provide a photo of the issue, and we’ll work with you to make it right.
All orders are handmade to order, so please allow 4-5 business days for your order to be processed before shipping. Once your order is dispatched, you will receive a tracking link via email to follow your package.
If it’s been longer than 10 business days since your order was placed and you haven't received an update, please reach out, and we’ll be happy to assist.
Currently, we only ship within the UK - as we grow we hope to offer a wider delivery choice.
Answer richtext
Our swimwear is designed to fit a wide range of body types. You can find our sizing guide on each product page to help you choose the best size for you. If you need help with sizing or have questions about fit, feel free to reach out to us!
Alternatively see our size guide here
If you have a larger breast size, it’s important to carefully check our size guide to ensure a good fit. Our adjustable bikini tops are designed to be flexible, so if you’re between sizes or have a larger bust, we recommend sizing up. This will provide more coverage and support. If you're unsure about your size or need assistance, don’t hesitate to reach out to us, and we'll help guide you to the best fit!
See our size guide here
To ensure your swimwear lasts, we recommend hand washing in cold water and air drying. Avoid using bleach or harsh detergents, and do not wring out the fabric.
As all of our swimwear is made to order, we do not keep stock. If an item is sold out, we will usually open up new pre-orders or restocks. Be sure to subscribe to our newsletter or follow us on social media for updates on restocks and new arrivals!
We currently offer customizations on select styles. If you’d like a personalized design or special request, please get in touch with us before placing an order, and we’ll do our best to accommodate your request.
If you have any questions or need assistance, feel free to reach out to us via email at info@spengraswimwear.com, or through our contact form on the website.
We will respond as quickly as possible!